B2B sourcing tool · follow-up discipline

Supplier follow-up question checklist

A fast checklist for turning a first supplier reply into useful verification evidence. Use it after the first quotation or catalog response, before sample payment, deposit, or production scheduling.

When to use this checklist

  • After a vague quote: price is supplied, but specification, packing, certification or lead time is incomplete.
  • Before a sample: confirm what the sample proves and what it does not prove.
  • Before deposit: convert promises into documented production and inspection checkpoints.
  • When comparing vendors: use the same follow-up questions for every shortlisted supplier.

Red flags this catches

  • Answers that avoid material, model, tolerance, certificate scope or factory identity.
  • Prices that change when basic compliance or packing details are requested.
  • Samples that are not made from the proposed production process.
  • Lead times that ignore peak season, tooling, artwork, inspection or shipping cutoff dates.

Copy-ready follow-up question set

Subject: Follow-up questions for quotation confirmation

Hello, thank you for your quotation. Before we evaluate sample/payment steps, please confirm the details below:

  1. Exact product model/specification, material/grade, dimensions and tolerance.
  2. MOQ, unit price, price validity period, and which cost items are included/excluded.
  3. Sample availability, sample cost, sample lead time, and whether the sample matches mass production materials/process.
  4. Production lead time after deposit and after final artwork/sample approval.
  5. Packing method, carton size/weight, pallet option, labeling/barcode support and photo evidence.
  6. Available certificates/test reports, certificate holder name, expiry date, and whether the report covers this exact model.
  7. Factory/company name, business license information, export experience and main markets.
  8. Quality control steps: incoming material check, in-process inspection, final inspection, AQL or defect standard.
  9. Payment terms, deposit ratio, balance timing and accepted payment channels.
  10. Warranty/after-sales handling for defects, shortage, damage or documentation mismatch.
  11. Shipping terms available: EXW/FOB/CIF/DDP, nearest port, and estimated packed volume.
  12. Please share recent production photos or a short video showing this product line if available.

We will compare answers across suppliers and follow up on any unclear points. Thank you.

Scoring rule

Answer qualityAction
2Specific, documented, model-level answerKeep supplier in shortlist
1Partly answered, needs clarificationAsk once more; mark risk
0Avoided, generic, or contradictoryDo not advance to payment without proof

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